Technical FAQs
Do I need to have access to a computer to attend?
Yes. Each family will be required to have a computer system that meets the minimum specifications necessary to access the K12 Online School (OLS). Families must also have internet access to participate in the program. In certain cases, based on financial need, Granite State Academy Online Program (GSAOP) may loan a computer to an enrolling family. This determination will take place during the enrollment process.
What computer skills are required?
The Learning Coach needs to have at least basic computer skills. Using a computer is an essential part of the online program. High school students are most successful if they have basic computer skills.
How do I get technical support?
GSAOP families needing customer care or technical support for computers or the online program can call 866.512.2273 (select option 2).
What does the computer system loaned by GSAOP include?
Computers loaned by GSAOP follow the technical specs listed here.